Standard UK Delivery*

Estimated 3-5 working days


Express UK Delivery*

Estimated 1-2 working days


Free* UK Delivery

*Valid with specific coupons


Europe Standard Delivery

Estimated 7-14 working days


USA Standard Delivery

Estimated 7-14 working days


Australia & rest of the world

Estimated 7-21 working days


*Mainland UK Only.

Christmas Delivery Deadlines

Standard UK Delivery – 17th December 2018
Express UK Delivery – 19th December 2018
Europe Standard Delivery – 7th December 2018
USA Standard Delivery – 3rd December 2018
Australia & Rest of World Delivery – 1st December 2018

Delivery Handling

All online orders will be delivered by DPD Local or Royal Mail.

Please note: all goods will require a signature upon delivery/collection.


Please allow 1 working day from the time of the order to being dispatched from the store.

Any order placed after 9:00am on Friday will be processed & dispatched from the following Monday (excluding Bank Holidays).

Saturday, Sunday and Bank Holidays are not classed as working days therefore orders will not be processed, dispatched or delivered on these days.

Notifications & Tracking

Customers receive an email and text (if mobile number provided when ordering) notifying them of when the order has been dispatched and a date of delivery.

Orders can be tracked via DPD Local website or Royal Mail website.

Please allow at least 5 working days before contacting our customer services team.

International Delivery

Please note that international deliveries may be unavailable for text notifications and that courier services may be transferred to a third-party company depending on location and therefore will not be available for a continued tracking service.